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On-Site IT Support Analyst

LCI-Lawinger Consulting · Forest City, IA · Onsite IT support

Compensation

$26 – $29 /hr

Employment type

Full-time

Work setting

On-site

Location

Forest City, IA

Schedule

Day shift

Posted

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Job overview

The On-Site IT Support Analyst works onsite in Forest City, IA. Pay is $26–$29 per hour, with full benefits. The role provides IT support to onsite employees and resources. The analyst troubleshoots hardware, software, and connectivity issues, resolves problems when possible, and escalates them when appropriate to support timely service for end users.

What you'll do

  • Support desktops, handhelds, laptops, servers, operating systems, software, printers, network switches, routers, firewalls, phone systems, and wireless access points
  • gather problem information
  • troubleshoot and escalate issues
  • assist users through calls, email, and help-desk tickets
  • document and track problems.

What we're looking for

Skills & competencies
it support analyst
on-site support
help desk
desktop support
windows
hardware troubleshooting
forest city ia
lci-lawinger consulting
full-time
$26–$29/hr
microsoft office
full benefits
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Full benefits.

Why this role

Requires two or more years of related IT experience; three years of work experience is listed. IT degree or certificate and CompTIA certification are a plus.

About the employer

LCI-Lawinger Consulting is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Administrative Management and General Management Consulting Services
Occupation code
15-1232.00
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