Automotive Service Advisor

Job overview

Automotive Service Advisor is an onsite, full-time role in Columbia, SC. Compensation is not specified; the posting says the pay plan will be discussed during the interview. The position supports service operations at Holler INFINITI Columbia. The advisor helps vehicle owners understand and arrange maintenance and repairs, serving as the link between customers, technicians, dispatch, and warranty providers. The role contributes to customer satisfaction by communicating repair needs and estimates and helping ensure vehicles are fixed correctly the first time.

What you'll do

• Greet customers and collect customer and vehicle information
• determine service needs and complaints
• write clear repair instructions
• provide labor and parts estimates
• coordinate job status with dispatch
• update customers when work is complete
• coordinate repair approvals with manufacturers or warranty companies
• meet sales quotas
• test-drive vehicles for quality-control checks.

What we're looking for

Skills & competencies

automotive service advisor

dealership service

customer relations

repair estimates

repair orders

warranty coordination

vehicle maintenance

full-time

flexible schedule

columbia sc

holler infiniti columbia

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) and matching
• employee assistance program
• health, dental, vision, and life insurance
• flexible spending account
• paid time off after six months
• referral program
• associate discount program.

Why this role

The posting seeks 3–5 years of dealership Service Advisor experience and states that the pay plan will be discussed during the interview.

About the employer

Holler INFINITI Columbia is hiring for this role. Industry: General Automotive Repair. Sector: 81.