Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative, State Farm Agent Team role is onsite in Franklin, PA, with a stated salary of $40,000–$50,000 per year. The position supports Michael Dill’s State Farm insurance agency and its customer service and growth goals. The representative responds to customer inquiries, explains policy information, assists with policy changes, and processes claims. Accurate records and coordination with agency colleagues help provide responsive service to community members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance agency

policy information

policy changes

claims processing

customer records

franklin pa

michael dill state farm agent

$40k–$50k per year

paid licensing

performance bonus

paid time off

training and development

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing, performance-based bonus, paid time off, training and development, and advancement opportunities.

Why this role

The agency offers paid licensing and describes potential internal growth opportunities for driven, sales-minded candidates.

About the employer

Michael Dill - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.