Patient Billing Representative

Job overview

The Patient Billing Representative role is listed in Columbus, OH; the work arrangement is not specified. Compensation is not specified. The role supports TridentCare’s patient billing and account-service operations. The representative handles inbound billing and demographic inquiries, researches account issues, updates patient information, and documents contacts and resolutions. Accurate follow-through and reporting help address customer concerns and support the organization’s operational goals.

What you'll do

• Take inbound calls to obtain patient billing and demographic information
• sort incoming return patient mail and statements
• research and resolve accounts using patient files and eligibility websites
• document customer contacts and follow-through
• update multiple systems with patient information
• adjust accounts and recommend changes to a supervisor
• complete weekly and monthly reports
• meet monthly performance and audit goals.

What we're looking for

Skills & competencies

patient billing representative

full-time

columbus oh

tridentcare

patient billing

inbound calls

account research

demographic information

patient statements

account adjustments

performance goals

Work arrangement

• Weekend coverage required

About the employer

TridentCare is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.