Assistant Dispatch Controller

Job overview

The Assistant Dispatch Controller role is full-time and onsite in Davie, FL. Compensation is not specified. Nova Southeastern University is a nonprofit university focused on academic excellence and innovation; this position supports Facilities and Campus Support operations. The controller coordinates work orders and service requests, serving as a communication link between customers, university staff, and vendors. Accurate processing, follow-up, and closure of requests help maintain daily operational continuity and customer service.

What you'll do

• Respond to emergencies and urgent service requests
• review and close completed work orders
• relay information between customers and Facilities and Campus Support staff
• gather and verify details for accurate processing
• distribute work orders to vendors and verify their completion
• update work order systems
• coordinate with building managers and technicians
• schedule passenger vans and executive vehicles
• participate in job-related meetings and training.

What we're looking for

Skills & competencies

assistant dispatch controller

work order coordination

facilities support

service requests

vendor coordination

customer service

davie fl

nova southeastern university

full-time

onsite

high school diploma

data entry

Work arrangement

• Weekend coverage required

Benefits & perks

• Tuition waiver, retirement plan, medical and dental plans, and other benefits.

Why this role

Requires a high school diploma or equivalent and one year of dispatcher, phone operator, data entry, or related experience; intermediate Microsoft Office knowledge and numeric data-entry skills are required.

About the employer

Nova Southeastern University is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.