Hotel Front Desk Agent Floater — Rotating Shifts

Job overview

The Hotel Front Desk Agent Floater role is onsite in McKinney, TX. Compensation is not specified; the posting says pay is based on experience. The role supports the front desk team at Tru by Hilton McKinney, with listed 8-hour shifts of 7 a.m.–3 p.m., 3 p.m.–11 p.m., and 11 p.m.–7 a.m. The agent welcomes guests, manages reservations and room assignments, handles guest requests, and settles accounts. The role also maintains accurate records, answers questions about hotel services and local attractions, and assists with lobby, breakfast, and laundry tasks as directed.

What you'll do

• Greet and check in guests
• assign rooms
• handle requests and complaints
• answer calls and make reservations
• maintain cash, accounting, and reservation records
• process transactions
• answer questions about local attractions and hotel services
• conduct requested wake-up calls
• maintain the lobby
• assist breakfast hosts and laundry as directed.

What we're looking for

Skills & competencies

hotel front desk agent floater

mckinney tx

tru by hilton mckinney

hotel

guest services

reservations

check-in

cash handling

8-hour shifts

7 a.m.–3 p.m.

3 p.m.–11 p.m.

11 p.m.–7 a.m.

Work arrangement

• Weekend coverage required

Benefits & perks

• Hilton employee discount after 60 days.

Why this role

Hilton employee discount after 60 days; multiple 8-hour shift options.

About the employer

Tru by Hilton McKinney is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.