Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Ionia, MI; compensation is not specified. The position supports a Domino’s store team serving customers and preparing pizza orders. The representative handles customer orders and concerns while assisting with food preparation and store upkeep. The role contributes to accurate order processing, food quality, and a positive customer experience.

What you'll do

• Take orders by phone and in person
• address customer concerns
• handle cash and upsell
• make pizzas and prepare food
• follow food and portion control, hygiene, and food-safety practices
• operate store equipment
• stock ingredients
• receive and process telephone orders
• take inventory and complete paperwork
• clean equipment and the facility.

What we're looking for

Skills & competencies

customer service representative

customer service

order taking

cash handling

upselling

pizza preparation

food safety

inventory

ionia mi

domino's

store operations

Work arrangement

• Weekend coverage required

Why this role

The posting describes in-store training and potential career progression from customer service to management and franchise ownership.

About the employer

Domino's Franchise is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.