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Customer Service Representative, State Farm Agent Team Member

Scott Nichols - State Farm Agent · Indianapolis, IN · State Farm agency customer service team

Compensation

$39k – $42k /yr

Employment type

Full-time

Work setting

On-site

Location

Indianapolis, IN

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Indianapolis, IN. Compensation is $39,000–$42,000 per year. Scott Nichols’s agency describes a focus on consistent service, strong relationships, and serving the community. The representative supports customers by answering policy questions, processing policy updates and claims, and maintaining accurate interaction records. The role helps reinforce customer experience and agency growth through responsive service and coordination with the team.

What you'll do

  • Answer customer inquiries and provide policy information
  • assist with policy changes and updates
  • process insurance claims and follow up with customers
  • and maintain accurate records of customer interactions.

What we're looking for

Skills & competencies
customer service representative
insurance
policy information
policy changes
claims support
customer records
indianapolis in
scott nichols state farm agent
$39k–$42k/year
license reimbursement
paid time off
training and development
performance bonus
Work arrangement
  • Weekend coverage required

Benefits & perks

  • License reimbursement, performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

About the employer

Scott Nichols - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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