Impact Counselor

Job overview

The Impact Counselor role is an in-person, full-time position in Palmetto, FL, with 40 hours per week. Compensation is not specified. Life Surge, part of the SurgeU family of brands, provides faith-based business education and empowerment through classes and events. The counselor supports customer engagement and retention by connecting with customers, encouraging class attendance, explaining program details, and providing service before, during, and after classes. The role builds relationships and works with teammates to help customers stay engaged with their learning goals.

What you'll do

• Contact customers by calls, texts, and emails
• build and maintain customer relationships
• provide service before, during, and after classes
• communicate class details and program benefits
• follow up with warm leads and customers
• collaborate with teammates to support shared goals.

What we're looking for

Skills & competencies

impact counselor

customer success specialist

palmetto fl

life surge

in-person

full-time

40 hours per week

customer relationships

impact classes

customer retention

calls, texts, and emails

faith-based business education

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, and life insurance
• holiday pay
• paid time off.

Why this role

The posting states that evening and weekend work may be needed in rotation.

About the employer

Life Surge is hiring for this role. Industry: All Other Miscellaneous Schools and Instruction. Sector: 61.