Turndown Attendant — Housekeeping

Job overview

The Turndown Attendant role is onsite in Boston, MA. Compensation is not specified in the posting’s structured salary field; the description lists hourly wages of $23.07 initially, $24.71 after six months, and $32.95 after 12 months. The role supports housekeeping and guest service at Raffles Boston. The attendant prepares assigned guest rooms for the evening and responds to service requests, helping maintain clean, safe, and welcoming guest spaces. The role also supports guest privacy, room readiness, and overall satisfaction.

What you'll do

• Complete assigned turndown service and guest requests
• follow daily checklists and report room issues
• clean guest rooms, public areas, and back-of-house areas to hotel standards
• protect guest privacy and security
• attend pre-shift meetings
• monitor special requests
• stock supplies and linens
• handle lost-and-found items
• report maintenance needs
• prepare the housekeeping cart for the next day.

What we're looking for

Skills & competencies

turndown attendant

housekeeping

boston ma

raffles

guest service

room preparation

room cleanliness

guest privacy

hourly wage progression

$23.07 introductory rate

$24.71 after six months

$32.95 after 12 months

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee benefit card with discounted Accor rates
• medical, dental, vision, and life insurance
• development opportunities.

Why this role

The posting lists wage increases after six and 12 months.

About the employer

RAFFLES is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.