Automotive Service Manager

Job overview

The Automotive Service Manager role is onsite in Roseville, MI, with compensation not specified. Tamaroff Group is a family-owned automotive enterprise that includes dealerships and a leasing company. The manager oversees the service department’s daily workflow and leads staff to deliver customer service and meet performance goals. The role uses service metrics and customer feedback to improve processes, resolve issues, and strengthen customer relationships.

What you'll do

• Manage daily service department operations
• lead, train, and motivate staff
• handle escalated customer issues
• monitor performance metrics and implement improvements
• coordinate with other departments
• build customer relationships
• prepare reports on service activity, feedback, and team performance.

What we're looking for

Skills & competencies

automotive service manager

roseville mi

tamaroff motors

service department

automotive

customer satisfaction

team leadership

service metrics

process improvement

customer relations

cdk service

ase preferred

Work arrangement

• Weekend coverage required

Why this role

Requires at least 2 years in an automotive service environment; 5+ years preferred. ASE certifications and familiarity with CDK Service and digital vehicle inspection tools are preferred.

About the employer

Tamaroff Motors Inc is hiring for this role. Industry: New Car Dealers. Sector: 44.