Customer Relations Representative

Job overview

Customer Relations Representative is an onsite role in Garner, NC, with a stated salary range of $40,000–$50,000 per year. The role supports Matt Davis’s State Farm insurance agency and its community customers. The representative helps reinforce agency growth by resolving customer inquiries, maintaining accurate records, supporting retention efforts, and coordinating with other departments. The work centers on attentive customer service and anticipating the needs of the people the agency serves.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

garner nc

matt davis state farm agent

insurance agency

customer service

customer inquiries

issue resolution

customer records

customer retention

department coordination

communication

problem solving

$40k–$50k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus, 401(k), performance-based bonus, flexible schedule, health insurance, advancement opportunity, paid time off, and training and development.

Why this role

The posting describes internal growth opportunities for driven, sales-minded candidates.

About the employer

Matt Davis - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.