Venue Operations Manager

Job overview

The Venue Operations Manager role is onsite in Orlando, FL; compensation is not specified. Level99 operates an entertainment venue with life-sized games, a restaurant and bar, and event spaces focused on guest experiences and hospitality. The manager supports smooth venue operations by leading teams and coordinating work across entertainment, food and beverage, merchandise, and events. The role helps maintain guest experience, safety, staffing, service standards, and operational performance, with primary responsibilities aligned to a department and rotating over time.

What you'll do

• Manage inventory, ordering, training, and assigned operational areas
• schedule, hire, onboard, train, and develop team members
• support leadership development
• coordinate service training and events
• maintain venue readiness, cleanliness, safety, and guest experience
• manage cash reconciliation and audits
• monitor labor and controllable costs
• support compliance and operational change management.

What we're looking for

Skills & competencies

venue operations manager

entertainment venue

guest experience

food and beverage

events

merchandise

team leadership

staff scheduling

inventory

safety

orlando fl

level99 entertainment

Work arrangement

• Weekend coverage required

Why this role

Flexible schedule includes days, nights, weekends, and holidays; ability to train onsite in Greater Boston or Tysons Corner, VA.

About the employer

Level99 Entertainment is hiring for this role. Industry: All Other Amusement and Recreation Industries. Sector: 71.