Dispatcher/Warranty Clerk

Job overview

The Dispatcher/Warranty Clerk role is onsite in Oakland, CA, with compensation listed in the posting as $16.50–$36.00 per hour, based on experience and skill level. The role supports the Porsche dealership’s Service Department and Rusnak Auto Group’s strategic objectives. The position coordinates service dispatch and repair activity while administering warranty claims and receivables. Accurate scheduling, repair-order review, claim processing, documentation, and communication help the service operation meet client commitments and maintain warranty processes.

What you'll do

• Maintain a dispatch system
• schedule shop work according to productivity needs and technician skill levels
• prioritize comebacks and repair work
• track repair status and maintain repair logs
• review, open, and close repair orders
• coordinate parts requirements
• communicate job status
• submit and administer warranty claims
• maintain warranty documentation
• reconcile warranty receivables and payments
• resubmit rejected claims or obtain authorization to write them off.

What we're looking for

Skills & competencies

dispatcher

warranty clerk

oakland ca

porsche westlake

automotive service

service department

repair dispatch

repair orders

warranty claims

claims administration

full-time

$16.50–$36/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Professional development, medical, dental, vision, life and LTD coverage, employee assistance program, 401(k), sick, vacation and holiday pay, wellness program, FSA, referral bonus program, and employee discounts.

Why this role

The posting combines service dispatch coordination with warranty claim administration and lists professional development, health coverage, 401(k), paid leave, wellness, FSA, referral bonuses, and employee discounts.

About the employer

Porsche Westlake is hiring for this role. Industry: New Car Dealers. Sector: 44.