Front Desk Agent, Full-Time – Holiday Inn National

Job overview

The Front Desk Agent role is onsite in Arlington, VA, and is full-time with flexible scheduling that includes AM/PM shifts, weekends, and holidays. Pay is $18.50–$19.50 per hour. B.F. Saul Company Hospitality Group operates a portfolio of more than 20 hotels. The agent supports guest satisfaction by handling check-ins and check-outs, reservations, billing, and requests. The role also helps maximize room revenue, follows cash-handling and safety procedures, and works with other departments to meet guest needs.

What you'll do

• Anticipate and respond to guest needs
• process check-ins and check-outs
• verify billing
• create reservations and handle requests
• provide information about hotel services and local attractions
• use selling techniques to maximize room revenue
• handle cash and financial transactions
• maintain a safe work area and follow emergency procedures.

What we're looking for

Skills & competencies

front desk agent

hotel guest services

check-in and check-out

reservations

customer service

full-time

am/pm shifts

weekend and holiday availability

arlington va

b.f. saul hospitality group

$18.50–$19.50/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Access to or eligibility for healthcare benefits, a 401(k) plan, short- and long-term disability coverage, basic life insurance, and bonus plans.

Why this role

The posting specifies flexible AM/PM scheduling, including weekends and holidays, and at least one year of guest-service experience.

About the employer

B.F. Saul Company Hospitality Group is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.