Call Center Sales Team Lead — Medical Aesthetics

Job overview

The Call Center Sales Team Lead — Medical Aesthetics role is onsite in Las Vegas, NV. Compensation is described as competitive base pay plus performance-based incentives, with a stated range of $75,000 to $90,000 or more. The role leads Novuskin Med Spa’s call center sales team and supports growth in appointments, treatment sales, and revenue. The lead coaches representatives, monitors sales activity and conversion metrics, and helps turn marketing leads into booked appointments and paying patients. By improving follow-up, sales skills, and accountability, the role supports the company’s revenue and growth goals.

What you'll do

• Lead, coach, and motivate call center representatives
• monitor daily sales activity and performance gaps
• coach lead conversion, objection handling, and closing
• review calls and identify missed opportunities
• monitor follow-up and sales KPIs
• assist with high-value opportunities
• conduct daily huddles and performance reviews
• develop team incentives
• collaborate with management and marketing
• analyze lead quality and sales trends
• hold team members accountable for activity and results.

What we're looking for

Skills & competencies

call center sales team lead

medical aesthetics

med spa

sales coaching

lead conversion

appointment booking

revenue growth

sales kpis

las vegas nv

novuskin med spa

$75k–$90k+

performance incentives

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive base compensation plus performance-based bonus or incentive opportunities.

Why this role

Requires at least three years of proven sales experience, prior sales-team leadership, a record of meeting or exceeding goals, and experience with high-volume leads, KPIs, and CRM tools. Medical aesthetics experience is preferred.

About the employer

Novuskin Med Spa is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.