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Customer Service Representative I

Logos · Bellingham, WA · Customer Service

Employment type

Full-time

Work setting

On-site

Location

Bellingham, WA

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative I role is onsite in Bellingham, WA. Compensation is not specified. Logos builds technology solutions intended to support biblical literacy and accessibility.

What you'll do

  • Support customers by phone, email, and chat
  • provide product information and technical assistance
  • troubleshoot technical issues and billing concerns
  • develop product knowledge
  • resolve customer issues and escalate complex cases when needed.

What we're looking for

Skills & competencies
customer service representative
bellingham wa
logos
phone support
email support
chat support
technical assistance
billing support
english and spanish
40 hours per week
8-hour shifts
two days off
weekend availability
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Family medical, dental, vision, and life insurance
  • four days of PTO per year
  • birthday PTO
  • law benefits
  • Bonusly and Spiff bonuses.

Why this role

Requires fluency in English and Spanish and comfort supporting Windows, Mac, Office applications, computers, and mobile devices.

About the employer

Logos is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
43-4051.00
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