Marriott Front Desk Associate

Job overview

The Marriott Front Desk Associate role is onsite at Kansas City Marriott Downtown in Kansas City, MO, with compensation not specified. The associate supports hotel guests from arrival through departure, providing front-desk and concierge service. The role manages guest registration, reservations, inquiries, and account settlement while coordinating with hotel colleagues. These responsibilities support efficient hotel operations and a welcoming guest experience.

What you'll do

• Greet and register guests
• make and modify reservations
• handle check-ins and check-outs
• settle guest accounts
• perform hotel operator and concierge duties
• answer questions about hotel services, facilities, restaurants, transportation, and local attractions
• handle information, mail, messages, and packages
• operate the front-desk computer system and telephone switchboard
• communicate with other departments
• follow hotel policies, safety procedures, and brand standards
• assist with guest items and other hotel duties as needed.

What we're looking for

Skills & competencies

front desk associate

hotel guest services

full-time

kansas city mo

kansas city marriott downtown

guest registration

reservations

check-in

check-out

concierge

customer service

weekend availability

Work arrangement

• Weekend coverage required

Why this role

Front-desk role combines guest registration, reservations, operator, and concierge responsibilities; schedule may include evenings, nights, weekends, and holidays.

About the employer

Kansas City Marriott Downtown is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.