Administrative Assistant, Service Operations

Job overview

The Administrative Assistant, Service Operations is an onsite, full-time position in Austin, TX, with a Monday-through-Friday schedule and hours that may vary. Pay is $18.50–$21 per hour. The role supports Canteen’s service operations, which provide workplace food, coffee, snacks, and unattended retail solutions. The assistant coordinates technician dispatch and service projects, tracks work orders and documentation, and communicates status to technicians, managers, operations, sales, and customers. The role helps keep service activity, billing records, and operational reporting organized.

What you'll do

• Coordinate and dispatch technicians for service calls, installations, removals, preventive maintenance, and projects
• track projects and deadlines
• review equipment readiness
• manage work orders, tickets, service reports, and closures
• process service invoicing documentation
• communicate status and follow up on open issues
• maintain records and support KPI reporting.

What we're looking for

Skills & competencies

administrative assistant

service operations

dispatching

project coordination

austin tx

canteen

full-time

monday–friday

$18.50–$21 per hour

work orders

technician scheduling

customer communication

microsoft office

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and voluntary benefits.
• Full-time positions also offer medical, dental, vision, life, disability, commuter benefits, an employee assistance program, and flexible spending accounts.

Why this role

Combines service dispatch and project coordination with administrative support duties.

About the employer

Canteen is hiring for this role. Industry: Snack and Nonalcoholic Beverage Bars. Sector: 72.