Intake and Authorization Coordinator

Job overview

The Intake and Authorization Coordinator is an onsite, in-office role in West Liberty, OH, and compensation is not specified. The position supports Otterbein Universal’s home health and hospice ministries, which provide care and support to older adults, patients, families, and caregivers. The coordinator helps referrals and admissions move accurately and promptly from intake through start of care. By managing authorizations, payer verification, records, and communication with referral sources, the role supports a smooth patient experience and the care teams’ work.

What you'll do

• Respond to intake calls
• coordinate referrals, insurance authorizations, and admissions
• gather patient information and enter it into the EMR
• assemble admission packets
• notify patients of out-of-pocket costs and collect payments as needed
• verify payer coverage
• manage records and physician orders
• support compliance, reporting, and quality initiatives
• communicate with internal teams and external partners.

What we're looking for

Skills & competencies

intake coordinator

authorization coordinator

otterbein seniorlife

west liberty oh

onsite

full-time

home health

hospice

referral coordination

admissions

insurance authorization

emr

patient records

limited travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, dental, pet, and life insurance
• Employee Assistance Program
• 401(k) with company match
• paid time off and holidays
• DailyPay
• tuition reimbursement and discounts
• crisis fund
• legal and identity theft protection.

Why this role

Limited travel may be needed to deliver or pick up documentation from referral sources. Associate’s degree or equivalent experience and relevant administrative experience are preferred; a valid driver’s license and insurance are required.

About the employer

Otterbein SeniorLife is hiring for this role. Industry: Home Health Care Services. Sector: 62.