Customer Service Manager
Compensation
$85k – $117k /yr
Employment type
Full-time
Work setting
On-site
Location
Harvey, IL
Schedule
Day shift
Posted
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Job overview
The Customer Service Manager role is onsite in Harvey, IL, with a stated pay range of $84,960–$116,820 per year. Atkore provides electrical, safety, and infrastructure solutions and describes its focus as serving customers and powering and protecting the world.
What you'll do
- Manage the customer order process from receipt to delivery
- improve service processes and metrics
- implement work procedures
- coordinate department projects
- lead customer service representatives
- conduct monthly coaching sessions
- and create reports and queries using JDE and Excel.
What we're looking for
- Skills & competencies
- customer service managercustomer experienceorder managementteam leadershipcrmprocess improvementfull-timeharvey ilatkore$84,960–$116,820/yearinside salescustomer service management
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, vision, and dental insurance
- life insurance
- short- and long-term disability insurance
- 401(k)
- paid time off
- paid holidays.
Why this role
The posting requires at least three years of customer service management experience and CRM experience; a bachelor’s degree or equivalent combination of education and experience is required.
About the employer
Allied Tube and Conduit Corporation is hiring for this role. Industry: Iron and Steel Pipe and Tube Manufacturing from Purchased Steel. Sector: 33.
Additional details
- Industry sector
- 33
- Industry
- Iron and Steel Pipe and Tube Manufacturing from Purchased Steel
- Occupation code
- 11-2022.00
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Listing ID: dea2a780-f4dc-4fda-86aa-88b207b329d1