Gift Shop Merchandise Crew Member - Titanic Museum

Job overview

The Gift Shop Merchandise Crew Member - Titanic Museum role is onsite in Pigeon Forge, TN. Compensation is not specified. The role supports the Titanic Museum Gift Shop in creating an engaging shopping experience and helping visitors take home a piece of the Titanic story. The crew member assists guests with merchandise and purchases, supports sales goals, maintains displays and shop organization, and handles register and payment tasks. The role also connects merchandise with knowledge of Titanic passengers as part of the shop’s sales approach.

What you'll do

• Greet customers and identify their needs
• describe merchandise and explain its use and care
• recommend and locate products
• connect merchandise with knowledge of Titanic passengers
• process cash and credit payments
• work toward sales targets
• maintain knowledge of promotions and payment policies
• recognize security risks
• process exchanges and returns
• clean shelves and counters
• open and close registers and balance cash drawers
• bag purchases and wrap gifts.

What we're looking for

Skills & competencies

gift shop

merchandise crew member

retail sales

customer service

titanic museum

guest experience

merchandise displays

cash register

pigeon forge tn

stockroom experience

sales targets

gift wrapping

Work arrangement

• Weekend coverage required

Why this role

The posting seeks six months to one year of related experience; stockroom experience is desired. The role requires standing and walking for extended periods and lifting or carrying at least 30 pounds.

About the employer

Titanic Pigeon Forge is hiring for this role. Industry: Gift, Novelty, and Souvenir Retailers. Sector: 45.