Customer Care Agent - Customer Service - Day Shift
Compensation
$23 – $29 /yr
Employment type
Full-time
Work setting
On-site
Location
Rochester, MN
Schedule
Day shift
Posted
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Job overview
The Customer Care Agent is an onsite role based in Rochester, MN, supporting the customer experience strategy at Marvin. Compensation is $23.00 - $29.00 per hour, and the company is a family-owned window and door manufacturer. This role exists to serve as the primary contact for dealers and customers regarding product and warranty inquiries. It contributes to the team by delivering empathetic support and facilitating training on company systems.
What you'll do
- Serve as primary contact for inquiries
- Educate dealers on software and products
- Resolve customer issues
- Support dealer onboarding
- Collaborate with team members.
What we're looking for
- Skills & competencies
- full-timeday shiftrochester mnmarvincustomer servicecrmsalesforcewarrantydealer support$23-$29/hrno on-callrelocation assistance
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, paid holidays, paid parental leave, 401(k) match, $300 wellbeing account, Better Living Day, profit sharing, Brighter Days Fund, relocation assistance
Why this role
$1,500 sign-on bonus
About the employer
Marvin is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: dea14c49-38ae-4274-8a97-41491eae10f0