Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member works onsite in Dallas, TX. The stated salary range is $36,000–$48,000 per year. The role supports an independent State Farm agent’s customer service and business growth efforts. The representative helps customers understand insurance options through needs-based conversations, develops leads, schedules appointments, identifies customer needs, and markets appropriate products and services. The position contributes to customer experience and the agent’s marketing goals.

What you'll do

• Use a customer-focused, needs-based review process to educate customers about insurance options
• work with the agent to establish and meet marketing goals
• develop leads, schedule appointments, identify customer needs, and market appropriate products and services
• maintain a strong work ethic and commitment to daily success.

What we're looking for

Skills & competencies

customer service representative

dallas tx

jesse castaneda state farm agent

insurance

customer relations

needs-based reviews

lead development

appointment scheduling

marketing

$36k–$48k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, paid time off, training and development, group life insurance, and salary plus commission/bonus.

Why this role

Property and Casualty and Life and Health licenses must be obtainable; benefits include paid time off, training and development, and group life insurance.

About the employer

Jesse Castaneda - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.