Branch Specialist Technical Support

Job overview

The Branch Specialist Technical Support is an onsite role based in Randolph, MA. Compensation is not specified for this position, which supports the technical service needs of Sherwin-Williams customers. This role is responsible for providing expert product advice and technical support to commercial paint customers. It contributes to the store's sales goals and customer satisfaction through relationship building and operational support.

What you'll do

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Process sales transactions accurately and consistent with policies and procedures.
• Maintain precise work order files and formulas.
• Tint and mix products, as needed, to customer specifications.
• Clean store equipment.
• Assist in making deliveries, as needed.
• Remain knowledgeable on products offered and discuss available options.
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

full-time

day shift

randolph ma

sherwin-williams

technical

customer service

sales

onsite

benefits eligible

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, FSAs, disability, retirement, paid parental leave, and vacation.

Why this role

Technical support focus for wholesale customers.

About the employer

Sherwin-Williams is hiring for this role. Industry: Teleproduction and Other Postproduction Services. Sector: 51.