Customer Support/Quality Manager
Employment type
Full-time
Work setting
On-site
Location
Cockeysville, MD
Schedule
Day shift
Posted
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Job overview
The Customer Support/Quality Manager is an onsite role based in Cockeysville, MD, with compensation not specified. This position supports the production management team by overseeing quality initiatives and customer satisfaction. The role exists to maintain high quality standards and ensure effective communication with internal and external customers. The manager is responsible for BRCGS program coordination, paper test data analysis, and team training to support operational excellence.
What you'll do
- Respond to customer inquiries, coordinate BRCGS certification, manage quality reports, oversee the paper test lab, and conduct crew training.
What we're looking for
- Skills & competencies
- full-timeday shiftcockeysville mdqualitycustomer supportmanagermanufacturingbrcgsdata analysisgreen bay packaging
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, 401(k) matching, pension.
Why this role
Family-owned company, comprehensive benefits, career growth opportunities.
About the employer
Green Bay Packaging Inc is hiring for this role. Industry: All Other Miscellaneous Chemical Product and Preparation Manufacturing. Sector: 32.
Additional details
- Industry sector
- 32
- Industry
- All Other Miscellaneous Chemical Product and Preparation Manufacturing
- Occupation code
- 11-3051.00
You'll be redirected to the employer's application page.
Listing ID: de8c8abc-0d2b-499e-800c-9e37a17a4bef