Customer Accounts Recovery Specialist – English/Spanish

Job overview

The Customer Accounts Recovery Specialist – English/Spanish role is full-time and in person at the Jamaica Avenue location in Jamaica, NY. Pay is $18.00–$20.00 per hour. Pay-O-Matic describes its work as making financial services accessible and serving customers through check cashing, bill payments, and related services. The role primarily supports the Collections Department and provides secondary support to Check Verification. It helps manage assigned accounts and reduce delinquency through collection outreach, customer service, research, data entry, and clerical support, while following established procedures and handling sensitive information professionally.

What you'll do

• Make collection calls and correspondence
• address collection issues and client discrepancies
• monitor assigned accounts and reduce delinquency
• answer and screen calls
• handle mail and correspondence
• perform clerical and data-entry tasks
• research returned-check source documents
• verify entered data
• support Check Verification and Loss Prevention
• follow established procedures and protect confidential information.

What we're looking for

Skills & competencies

full-time

customer accounts recovery

collections

check verification

english/spanish preferred

jamaica ny

pay-o-matic

$18–$20/hr

in-person

account monitoring

customer service

data entry

variable days

Work arrangement

• Weekend coverage required

Benefits & perks

• Short-term incentives, medical, dental, vision, life insurance, and sick leave are offered
• most benefits are available to full-time employees.

Why this role

Hourly pay range is $18.00–$20.00. Benefits include short-term incentives, medical, dental, vision, life insurance, and sick leave; most benefits are available to full-time employees. Workdays vary, with flexibility to work any day of the week during operating hours.

About the employer

PAY-O-MATIC CK CASHI is hiring for this role. Industry: International, Secondary Market, and All Other Nondepository Credit Intermediation. Sector: 52.