Front Desk Agent (Overnight)

Job overview

The Front Desk Agent (Overnight) role is onsite in Miami, FL, with a Monday–Friday schedule from 11 p.m. to 7:30 a.m.; compensation is not specified. The front desk team provides information and resources to residents and guests and serves as a customer-service liaison for the community. The agent welcomes guests, maintains owner information, handles calls, reports rule violations and maintenance issues, and follows emergency-response procedures. The role supports safe, informed visits and communication between community guests, residents, and management.

What you'll do

• Greet guests
• coordinate updates to unit-owner information
• handle incoming and outgoing calls professionally
• report observed rule violations and maintenance issues
• understand fire-alarm operations
• contact emergency services when needed
• coordinate emergency response with management, engineering, or public safety
• prepare daily activity and irregularity reports.

What we're looking for

Skills & competencies

front desk agent

overnight

resident services

guest services

customer service

emergency response

miami fl

kw property management

monday–friday

11 pm–7:30 am

english and spanish preferred

Work arrangement

• Weekend coverage required

Why this role

The listed schedule is Monday through Friday, 11 p.m. to 7:30 a.m.; bilingual English and Spanish is preferred and may be required at some locations.

About the employer

KW Property Management LLC is hiring for this role. Industry: Residential Property Managers. Sector: 53.