Full-Time Self-Storage Relief Manager

Job overview

The Full-Time Self-Storage Relief Manager role is onsite in Cleveland, OH, at Rockside Self Storage. Pay is $20–$23 per hour. Universal Storage Group operates self-storage facilities and emphasizes customer service and employee training. The manager supports facility operations and customer service by assisting with rentals, payments, account follow-up, facility checks, marketing, merchandise, cleaning, and auction preparation.

What you'll do

• Greet customers
• help select unit sizes
• complete rental paperwork
• conduct facility walk-throughs and lock checks
• post payments and receipts
• follow up on past-due accounts
• maintain customer records
• make daily bank deposits
• conduct marketing activities
• maintain merchandise
• clean vacant units and shared areas
• and prepare auction units according to procedures and lien laws.

What we're looking for

Skills & competencies

self-storage relief manager

universal storage group

cleveland oh

onsite

full-time

$20-$23 per hour

customer service

facility operations

rental paperwork

account follow-up

marketing

daily bank deposits

401(k) match

paid holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical insurance with company contribution, dental and vision insurance, supplemental insurance, up to 120 hours of annual paid time off, 401(k) with company match, and paid holidays.

Why this role

The stores are open six days a week, 9:30 a.m.–6:00 p.m.; the employer provides a three-phase training program and ongoing training.

About the employer

Universal Storage Group is hiring for this role. Industry: Lessors of Miniwarehouses and Self-Storage Units. Sector: 53.