Direct-to-Consumer Specialist — Temporary
Compensation
$24/hour
Employment type
Full-time
Work setting
On-site
Location
Red Wing, MN
Schedule
Day shift
Posted
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Job overview
The Direct-to-Consumer Specialist — Temporary role is remote after two weeks of onsite training in Red Wing, MN; candidates within reasonable commuting distance are preferred. The position is full-time for 12 weeks, pays $24 per hour, and requires availability between 8:00 a.m. and 5:00 p.m. Central Time. The role supports customer service for Red Wing Shoe Company retail partners and consumers.
What you'll do
- Respond to customer inquiries and routine issues, process customer orders, resolve complaints, provide product guidance, communicate professionally across channels, document and track interactions, and route or escalate complex issues to level 2 support.
What we're looking for
- Skills & competencies
- direct-to-consumer specialistfull-time temporaryremote after onsite trainingred wing mn trainingred wing shoe company$24/hour12-week positioncustomer serviceorder processingsalesforcelevel 2 escalation
- Work arrangement
- Weekend coverage required
Why this role
The posting requires prior customer service experience and an associate degree or equivalent education and experience. The role is remote following two weeks of onsite training in Red Wing.
About the employer
Red Wing Shoe Company is hiring for this role. Industry: Footwear Manufacturing. Sector: 31.
Additional details
- Industry sector
- 31
- Industry
- Footwear Manufacturing
- Occupation code
- 43-4051.00
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Listing ID: de5c01d1-b283-40ad-aa04-f7246e331e2e