Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative works onsite in Chicago, IL; the listing states an annual salary range of $40,000–$60,000. Michael Johnson’s full-service State Farm agency supports clients with home, auto, life, retirement, and pet insurance. The representative handles customer inquiries, maintains client records, and supports retention efforts while coordinating with agency colleagues. The role contributes to client satisfaction and the growth of the agency through responsive service.

What you'll do

• Manage customer inquiries and resolve issues
• maintain client records and update information
• assist with customer retention strategies
• coordinate with other agency team members to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations

customer service

insurance agency

customer inquiries

issue resolution

client records

customer retention

chicago il

michael johnson state farm agent

$40k–$60k per year

health insurance

401(k) matching

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring and performance bonuses
• health insurance
• paid time off
• training and development
• 401(k) matching
• advancement opportunities
• flexible schedule.

Why this role

The posting describes a close-knit team of four, on-the-spot training, and opportunities for internal growth.

About the employer

Michael Johnson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.