Per Diem Direct Care Staff, Residential Support

Job overview

The Per Diem Direct Care Staff, Residential Support role is onsite across ServiceNet program locations in Berkshire, Franklin, Hamden, and Hampshire counties, Massachusetts. Compensation is $17.50–$20 per hour, based on experience and certifications. ServiceNet’s residential teams support people receiving brain injury and mental health recovery services. This flexible relief role provides direct support across divisions and locations, helping residents with daily activities and household needs while contributing to individual support goals. Staff also document care, coordinate transportation, and maintain required training; medication administration is performed once certified.

What you'll do

• Assist residents with activities of daily living, dining protocols, and personal care
• help prepare meals, clean, do laundry, shop for groceries, and maintain a comfortable home
• transport residents to appointments and community events
• complete shift notes, data tracking, and assigned records
• assist with individual support goals
• administer medications once certified
• maintain agency certifications and training
• perform other program tasks as assigned.

What we're looking for

Skills & competencies

per diem

direct care

residential support

activities of daily living

brain injury services

mental health recovery

flexible scheduling

greenfield ma

servicenet

$17.50–$20/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible scheduling
• paid orientation and training
• career growth and education
• advancement opportunities.

Why this role

Flexible per-diem scheduling across multiple divisions and locations using an online scheduling platform; opportunity for students pursuing human-services-related studies to gain experience.

About the employer

ServiceNet is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.