Customer Service Clerk

Job overview

The Customer Service Clerk role is onsite in Madison, WI. Compensation is not specified. The position supports Hy-Vee’s in-store customer service operations, helping customers with transactions and services. The clerk provides friendly service while processing postal services, money orders, check cashing, licenses, refunds, lottery transactions, and other customer requests. The role contributes to accurate transactions, a welcoming store environment, and customer satisfaction.

What you'll do

• Greet and assist customers
• weigh and process mail
• process Western Union orders and faxes
• sell money orders and cash checks
• sell hunting and fishing licenses
• process refunds and coupons
• sell and redeem lottery tickets
• assist with dry cleaning and bottle refunds where applicable
• answer phones
• maintain a clean work area.

What we're looking for

Skills & competencies

customer service clerk

madison wi

hy-vee

part-time

retail store

postal services

money orders

check cashing

hunting and fishing licenses

lottery transactions

customer assistance

cash handling

Work arrangement

• Weekend coverage required

Why this role

The role combines customer assistance with postal, financial, licensing, lottery, and other in-store services.

About the employer

Hy-Vee, Inc. is hiring for this role. Industry: Supermarkets and Other Grocery Retailers (except Convenience Retailers). Sector: 99.