Retail Keyholder

Job overview

The Retail Keyholder role is onsite in Matthews, NC. Compensation is not specified. GameStop describes its mission as creating memorable customer experiences and bringing gaming products to customers. The keyholder supports store management by delivering guest service, maintaining the sales floor, processing transactions, and protecting inventory and company assets. When management is absent, the role supervises and delegates tasks to Sales Associates while supporting store sales, profit, and shrink goals.

What you'll do

• Greet and assist guests
• explain promotions and trade-in programs
• recommend products
• process purchases and returns
• answer guest questions
• promote reservations and loyalty programs
• maintain store cleanliness and merchandising
• complete omnichannel orders
• control inventory and prevent loss
• restock merchandise
• reconcile transactions and prepare deposits
• check shipments
• supervise and delegate to Sales Associates when management is absent
• and follow opening, closing, and company procedures.

What we're looking for

Skills & competencies

retail keyholder

video game retail

guest service

sales support

point of sale

inventory control

loss prevention

matthews nc

gamestop

store operations

nights and weekends

high school diploma required

Work arrangement

• Weekend coverage required

Benefits & perks

• Full-time store positions may be eligible for incentive programs, 401(k), paid time off, dental, vision, and health insurance
• bonus or other incentives may also be available.

Why this role

The posting requires a high school diploma or equivalent and states that the schedule may include nights, weekends, and some holidays, with at least three days of weekly availability.

About the employer

GameStop Inc is hiring for this role. Industry: Hobby, Toy, and Game Retailers. Sector: 45.