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Customer Service Representative - State Farm Agent Team Member

Brad Carpenter - State Farm Agent · Barberton, OH · State Farm Agent Agency

Compensation

$17 – $19 /hr

Employment type

Part-time

Work setting

On-site

Location

Barberton, OH

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative - State Farm Agent Team Member role is onsite in Barberton, OH, with compensation of $17–$19 per hour. The role supports a State Farm agent’s customer service, account management, and agency growth.

What you'll do

  • Respond to customer inquiries in person, by phone, and by email
  • assist with billing questions, policy changes, claims, and coverage explanations
  • proactively review accounts and identify opportunities for additional coverage or improved service
  • maintain customer records
  • support sales and marketing initiatives
  • collaborate with the team on individual and agency goals.

What we're looking for

Skills & competencies
customer service representative
insurance
policy inquiries
billing support
claims
account management
barberton oh
state farm agent
$17-$19/hr
part-time
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Performance-based bonus, advancement opportunity, and training and development.

Why this role

A Property & Casualty license is preferred but not required; applicants must be able to obtain one if not currently licensed. One year of customer service or related experience is preferred but not required.

About the employer

Brad Carpenter - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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