Customer Service Specialist

Job overview

The Customer Service Specialist role is onsite in Saint Johnsbury, VT, in a manufacturing-floor environment with occasional exposure to noise, machinery, temperature variation, and industrial conditions. Pay is $18–$24 per hour. Momentum Manufacturing Group makes the role part of its Service and Spare Parts customer support activities. The specialist responds to internal and external customer calls and emails, processes requests, answers questions, and addresses issues. The role helps communicate customer feedback to the appropriate teams and support service operations.

What you'll do

• Receive customer calls and requests
• process inquiries and address issues
• communicate customer feedback to appropriate individuals
• use computer applications and learn order entry, processing, and inquiry procedures.

What we're looking for

Skills & competencies

customer service specialist

customer support

service department

spare parts

calls and emails

order processing

saint johnsbury vt

momentum manufacturing group

$18–$24/hr

microsoft office

manufacturing environment

Work arrangement

• Weekend coverage required

Why this role

The role supports both internal and external customers and operates in a manufacturing-floor environment.

About the employer

Momentum Manufacturing Group LLC is hiring for this role. Industry: Machine Shops. Sector: 33.