Case Management Assistant Escort

Job overview

The Case Management Assistant Escort role is onsite in Seattle, WA, with scheduled on-call day shifts and occasional overnight shifts. Pay is $21.30 per hour for scheduled work, $31.30 per hour for unscheduled emergency response during a scheduled shift, and a $2-per-hour bonus for scheduled on-call time not worked; mileage is reimbursed at the current federal rate. The role supports Era Living’s Resident and Family Supportive Programs. The assistant provides non-clinical case management support by escorting residents to healthcare and other appointments, helping with virtual or phone appointments, and coordinating transportation and communications. The role helps residents access services and keeps resident representatives, community staff, and healthcare providers informed.

What you'll do

• Escort residents to healthcare provider offices, emergency departments, and other healthcare settings
• support virtual or phone appointments
• accompany residents to non-medical and non-financial appointments
• arrange or confirm transportation
• communicate relevant information and coordinate support with resident representatives, community staff, healthcare provider staff, and other case management assistants.

What we're looking for

Skills & competencies

case management assistant escort

seattle wa

era living

resident support

senior services

healthcare appointments

non-clinical support

on-call shifts

day shifts

occasional overnight shifts

$21.30/hour scheduled work

$31.30/hour emergency response

mileage reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match, subject to age eligibility
• double pay for holidays worked
• paid sick time
• Employee Assistance Program
• longevity bonuses
• employee discount programs.

Why this role

Scheduled on-call work includes day shifts and occasional overnight shifts; at least four shifts per month are required. High school diploma or GED required; a related bachelor’s degree is preferred. Must have a personal smartphone with data and be able to travel to multiple Era Living communities.

About the employer

Era Living is hiring for this role. Industry: Assisted Living Facilities for the Elderly. Sector: 62.