Support Staff Technician — Primary Care Front Desk

Job overview

The Support Staff Technician role is onsite in Anderson, IN. Compensation is not specified. The position supports the Anderson Primary Care office and Meridian Health Services’ mission to expand access to whole-person healthcare in underserved communities.

What you'll do

• Communicate professionally with patients, staff, and the public
• answer calls, schedule and reschedule appointments, and route messages
• collect co-pays and process payments
• manage medical records, releases of information, and new patient charts
• handle incoming and outgoing mail
• check in patients in NextGen. Answering the executive phone is specified for the main office only.

What we're looking for

Skills & competencies

support staff technician

anderson in

onsite

primary care

front desk

patient check-in

appointment scheduling

medical records

co-pay processing

high school diploma

meridian health services

Work arrangement

• Weekend coverage required

Benefits & perks

• Generous PTO and paid holidays
• comprehensive benefits
• 401(k) with company match
• career growth
• professional development and licensure support
• wellness and financial wellness programs
• merit-based pay increases.

Why this role

Requires a high school diploma or equivalent and 2+ years of office or administrative experience; medical-setting experience is preferred. The posting lists PTO, paid holidays, comprehensive benefits, 401(k) match, professional development and licensure support, wellness programs, and merit-based pay increases.

About the employer

Meridian Health Services is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.