Field Service Technician II

Job overview

The Field Service Technician II role is onsite in the field, based in Anaheim, CA, and compensation is not specified. The position supports Premise One’s client service operations for low-voltage systems. The technician troubleshoots, maintains, and repairs systems at client sites, while testing and documenting completed work. The role also guides Field Service Technician I employees and participates in the company’s on-call service program to support client service needs.

What you'll do

• Conduct pre-work site assessments and safety checks
• provide customer service
• guide Field Service Technician I employees
• implement job plans
• diagnose, service, and repair low-voltage systems
• test repairs and document work in ticketing systems and timecards
• participate in the on-call rotation and provide after-hours service as required
• maintain the company-issued vehicle
• communicate scheduling issues
• provide feedback to improve service delivery
• travel at least 60% within the designated service market, with occasional out-of-town travel up to 20%.

What we're looking for

Skills & competencies

field service technician ii

low-voltage systems

network infrastructure

surveillance cameras

access control

audio-visual systems

troubleshooting

on-call rotation

field leadership

anaheim ca

premise one

60% travel

after-hours service

5+ years experience

Work arrangement

• Weekend coverage required

Why this role

The posting requires participation in an on-call rotation and states travel of at least 60% within the service market, with occasional out-of-town travel up to 20%.

About the employer

Premise One LLC is hiring for this role. Industry: Security Systems Services (except Locksmiths). Sector: 56.