Membership Associate

Job overview

The Membership Associate role is onsite in Pasadena, MD, and compensation is not specified. The Y in Central Maryland is a charitable, mission-driven organization focused on individual and community well-being. The associate supports membership growth by welcoming members and visitors, promoting programs, conducting outreach, and assisting with front desk operations. Accurate records and positive member interactions help advance the center’s membership strategy.

What you'll do

• Provide customer service to members, guests, and visitors
• promote programs and memberships through conversations, tours, and follow-ups
• support lead generation, sales, and new-member onboarding
• conduct community outreach
• maintain membership records
• and assist with check-ins, registrations, and inquiries.

What we're looking for

Skills & competencies

membership associate

pasadena md

the y of central maryland

customer service

membership growth

community outreach

membership sales

front desk

member engagement

evening availability

weekend availability

Work arrangement

• Weekend coverage required

About the employer

The Y of Central Maryland is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.