Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative works onsite in Greensboro, NC. Compensation is $28,000–$35,000 per year, plus commission or bonus as described in the posting. The role is with Bobby Simpson, an independent State Farm agent whose agency markets State Farm insurance and financial service products. The representative builds and maintains customer relationships and provides prompt, accurate service on insurance questions and account needs. By explaining options and following up with customers, the role supports the agency’s customer service and business development efforts.

What you'll do

• Establish customer relationships and follow up as needed
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• use a needs-based review process to educate customers about insurance options.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

onsite

greensboro nc

bobby simpson agency

insurance customer service

policy changes

claims support

customer follow-up

property and casualty license

salary plus commission

$28k–$35k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonus
• paid time off
• opportunity for advancement
• salary plus commission or bonus.

Why this role

Agency team position with salary plus commission or bonus and potential for advancement.

About the employer

Bobby Simpson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.