Service Administrator

Job overview

The Service Administrator role is onsite in Nashville, TN. Compensation is not specified. The position supports Fairbanks Scales Customer Service Center(s). The role provides administrative and customer service support by handling customer inquiries, billing and work orders, technician scheduling, accounts payable invoices, parts inventory, and related records. This work helps the service centers coordinate customer needs and daily operations.

What you'll do

• Answer and route incoming calls
• respond to customer inquiries about invoices, billing, and products
• collect past-due invoices
• enter billing data
• generate work orders
• complete inter-division billing
• track commissions
• use weekly open-order reports to schedule technicians
• process accounts payable invoices
• open and complete orders in Metrix
• prepare correspondence
• order publications and office supplies
• manage parts inventory and quotation logs
• maintain current DOT driver qualification files.

What we're looking for

Skills & competencies

service administrator

customer service

administrative support

billing

work orders

technician scheduling

accounts payable

parts inventory

metrix

nashville tn

fairbanks scales

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or equivalent and one year of directly related work experience; proficiency in Microsoft Excel, Word, and Outlook is specified.

About the employer

Fairbanks Scales is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.