Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Westfield, IN, with pay of $45,000–$70,000 per year. The position supports Kolton Blickenstaff’s State Farm insurance agency and its community customers. The role handles customer questions and policy servicing while maintaining accurate interaction records. By assisting with policy updates and claims follow-up, the representative helps reinforce customer experience and agency growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance agency

policy information

policy changes

claims follow-up

customer records

westfield in

state farm agent

$45,000–$70,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus, Simple IRA, performance-based bonus, flexible schedule, advancement opportunities, paid time off, and training and development.

About the employer

Kolton Blickenstaff - State Farm Agent is hiring for this role. Industry: Other Direct Insurance (except Life, Health, and Medical) Carriers. Sector: 52.