Client Relations Manager

Job overview

The Client Relations Manager role is onsite in Clearwater, FL. Compensation is $58,700–$70,000 per year. The role supports client relationships and service at Soft Computer Consultants. The manager serves as a primary contact for clients, resolves service issues, and coordinates with internal teams to support satisfaction and retention. By tracking feedback and helping clients understand products and services, the role contributes to a consistent client experience throughout onboarding and the client lifecycle.

What you'll do

• Serve as the primary day-to-day client contact
• address inquiries and issues
• engage clients to assess satisfaction and anticipate needs
• coordinate issue resolution with account, support, and product teams
• maintain interaction and service records in the CRM Dashboard
• monitor engagement and service gaps
• support onboarding, client training, and documentation.

What we're looking for

Skills & competencies

client relations manager

client support

client retention

customer experience

crm dashboard

client onboarding

issue resolution

clearwater fl

soft computer consultants

$58,700–$70,000/year

cross-functional collaboration

Work arrangement

• Weekend coverage required

Why this role

The role focuses on client service and retention and does not involve direct revenue-generating tasks or quoting responsibilities.

About the employer

SOFT COMPUTER CONSULTANTS is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.