Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Fort Lauderdale, FL, with compensation of $40,000–$44,000 per year. Danny Fernandez’s agency serves the diverse South Florida community with a multilingual team. The representative supports agency growth by resolving customer inquiries, assisting with policy updates and claims, and maintaining accurate interaction records. The role helps deliver responsive service to customers and community members while coordinating with other agency team members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

fort lauderdale fl

danny fernandez state farm agent

insurance

customer inquiries

policy information

policy changes

claims processing

customer records

$40k–$44k/year

401(k)

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, health insurance, paid time off, training and development, and opportunity for advancement.

Why this role

The agency team speaks English, Spanish, Portuguese, and French.

About the employer

Danny Fernandez - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.