Customer Service Representative – Automotive Internet/BDC

Job overview

The Customer Service Representative – Automotive Internet/BDC role is onsite in Leesburg, VA. Compensation is not specified; the posting describes a competitive pay plan. The position supports the Sales Department at Jerry’s Ford Leesburg, with coaching and training from the Sales Management Team. The representative helps sustain dealership growth by providing online customer service and business development support. The work calls for clear phone and email communication, including composing action-oriented emails to encourage further customer engagement, along with organization and attention to detail.

What you'll do

• Provide online customer service and business development support
• compose compelling, call-to-action emails to encourage customer engagement
• communicate by phone and email
• work rotating shifts, including some weekend shifts as necessary
• participate in ongoing mentoring, coaching, and training.

What we're looking for

Skills & competencies

customer service representative

automotive

internet/bdc

online customer service

business development center

email communication

phone communication

rotating shifts

some weekend shifts

leesburg va

jerry’s ford leesburg

medical

dental

401(k)

paid vacation

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive pay plan, ongoing professional training, flexible scheduling, medical and dental coverage, 401(k), and paid vacation.

Why this role

Sales Management Team provides ongoing one-on-one mentoring, coaching, and training.

About the employer

Jerry's Ford Leesburg is hiring for this role. Industry: New Car Dealers. Sector: 44.