Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Amherst, NH, with compensation of $42,000 per year. Pete Ackerson’s State Farm agency supports community members and markets State Farm insurance and financial services products. This role helps reinforce the agency’s growth by resolving customer inquiries, managing billing and account updates, and coordinating with agent team members. It also supports accurate records, policy paperwork, and daily office operations.

What you'll do

• Process insurance billing inquiries, payments, and account updates
• assist with billing questions, payment options, and policy-related administrative needs
• maintain customer records
• handle incoming calls, emails, and correspondence
• process policy paperwork
• follow up on outstanding billing items
• provide customer service
• support daily office operations.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

amherst nh

pete ackerson state farm

insurance billing

customer accounts

policy administration

phone and email support

office administration

$42,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Company parties
• paid time off
• training and development
• opportunity for advancement.

Why this role

Paid time off, training and development, company parties, and advancement opportunities.

About the employer

Pete Ackerson - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.