Retail Customer Service Specialist

Job overview

The Retail Customer Service Specialist is an onsite, full-time role based in Milford, OH, with a pay rate of $16.83/hour. This position supports multiple store locations in the area. This role is essential to the success of retail stores by providing expert product recommendations and ensuring high levels of customer satisfaction. The specialist works to build trust with both wholesale and retail clients while meeting store sales objectives.

What you'll do

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales.

What we're looking for

Skills & competencies

full-time

day shift

onsite

milford oh

$16.83/hr

multi-location

retail sales

customer service

paint specialist

weekend work required

sherwin-williams

Work arrangement

• Weekend coverage required

Benefits & perks

• Rewards, benefits, and flexibility to enhance health and well-being
• Opportunities to learn, develop new skills, and grow
• Inclusive team and community commitment.

Why this role

Full-Time, Day Shift, Onsite, Milford OH, $16.83/hr, Multi-Location, Retail Sales, Customer Service, Paint Specialist, Weekend Work Required, Sherwin-Williams

About the employer

Sherwin-Williams is hiring for this role. Industry: Paint and Wallpaper Retailers. Sector: 44.