Bilingual Customer Service Representative

Job overview

Bilingual Customer Service Representative is a full-time, onsite role in Pueblo, CO. Compensation is $15.91–$19.49 per hour. The position supports a government contract operating from the Pueblo Distribution Center of the U.S. Government Publishing Office; LOGZONE provides logistics, facilities and other support services. The representative assists English- and Spanish-speaking customers through phone, email and mail, resolving inquiries and complaints while maintaining accurate records and supporting order and website updates.

What you'll do

• Provide customer support by telephone, email and mail
• handle inbound and outbound calls
• clarify needs, research issues and resolve complaints
• perform data entry, mail processing, reporting and database updates
• escalate complex matters
• maintain knowledge of products, services and policies
• import order files and update the website as directed.

What we're looking for

Skills & competencies

bilingual customer service representative

customer support

english and spanish

call center

data entry

full-time

pueblo co

logzone

$15.91–$19.49/hr

government contract

Work arrangement

• Weekend coverage required

Why this role

Requires fluency in spoken and written English and Spanish and at least one year of customer service or call center experience.

About the employer

LogZone, Inc. is hiring for this role. Industry: Office Administrative Services. Sector: 56.