Front Desk Agent

Job overview

The Front Desk Agent role is onsite in Columbus, OH, and pays $16.50 per hour. Olshan Properties operates a hotel where the front desk supports guest service and daily hotel operations. The agent welcomes and registers guests, handles reservations and account transactions, and responds to requests and concerns. The role contributes to guest satisfaction through accurate service, coordination with housekeeping and maintenance, and adherence to hotel procedures.

What you'll do

• Greet and register guests
• provide information and directions
• process check-ins and checkouts
• handle credit cards, cash, vouchers, and room charges
• answer phones and take reservations
• coordinate guest requests with housekeeping and maintenance
• resolve complaints
• complete shift checklists and other assigned duties.

What we're looking for

Skills & competencies

olshan properties

columbus oh

front desk agent

hotel

guest services

check-in

check-out

reservations

customer service

$16.50/hr

multiple shifts

Work arrangement

• Weekend coverage required

Why this role

The posting lists shifts of 3:00 PM–11:00 PM, 7:00 AM–3:00 PM, and 11:00 AM–7:00 PM; schedules may vary with hotel business needs.

About the employer

Olshan Properties is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.